Our Service Pledge To You:
Your SATISFACTION is GUARANTEED or your money refunded -- backed by years of pure research and documentation and thousands of satisfied customers. I offer TOP DRAWER customer satisfaction and SERVICE. All dolls are guaranteed to be factory original and authentic with correct year body, wig (if applicable), clothing and accessories, unless stated otherwise -- PURCHASE with confidence to ensure your happiness and PROTECT your SOUND INVESTMENT.
I'm certain your own intelligence and astute observation can tell the difference between a repainted doll and one that is not...or reproduction additions to a layette... you'll never find that here without being specifically stated. However, if you are not satisfied upon receipt and examination of your purchase, return your item and your money will be cheerfully refunded!
ALL Domestic SHIPPING IS FREE -- all items are priced to include Standard Shipping with FULL insurance and DELIVERY CONFIRMATION via USPS, or via Fed EX shipping services, at discretion of seller. If shipping by FedEx presents a problem for any buyer, please contact me at time of purchase for due consideration.
International shipping is at cost for trackable shipping, and will be provided at time of purchase. Customers with special requests or whom require consideration for alternate shipping services should contact us prior to any purchase commitment.
All items shipped within 72 hours of receipt of cleared payment.
Return Policy & Restocking Fee:
Although we have never had a return to date... A 20% restocking fee may apply depending on reason for return solely at seller's discretion. Refund requests deemed legitimate will be cheerfully refunded, inclusive of shipping costs -- your SATISFACTION is my goal. Buyer must contact me within 24 hours of receipt of item with any concerns or request for refund.
All purchases to be completed as follows: PayPal and credit card purchases within 72 hours, and money orders to be received within 7 days, from date of purchase order. Late payments may be returned and items returned to stock and relisted at seller's option... please be timely with your payment. Conditions excluded for layaways.
All text, information, graphics, descriptions, photographs, and content in my Internet shop are the intellectual property and copyright of Dollyology Vintage Dolls, and may not be copied, reproduced, or published without express written permission.
A Layaway Plan is available for most dolls in the store. Please contact me PRIOR to purchase for details. General Terms: Three equal monthly payments. Acceptance of Returns and/or whole or partial refunds of any kind on layaway items are at the sole discretion of the owner.
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